Thank you for trusting our brand. For any kind of service requirement, please contact our authorized service partners/centers. We’ll be happy to help you.
Read through our Warranty Policy to see how XOLO covers your purchases.
Product warranty: New purchase of Handset / Tablet
Sr No. | Warranty Period
(from the date of purchase) |
Item |
---|---|---|
1 | 12 Months | For Handsets/ Tablets |
2 | 6 Months | For Accessories provided along with the handset
(within Box) (Charger, Hands free, Battery, Data Cable and OTG cable) |
Warranty on accessories: Accessories purchased loose or in pieces from authorized service center or authorized sales channel
Sr No. | Warranty Period
(from the date of purchase) |
Item |
---|---|---|
1 | 12 Months | For Handsets/ Tablets |
2 | 6 Months | For Accessories provided along with the handset
(within Box) (Charger, Hands free, Battery, Data Cable and OTG cable) |
Repair warranty: On the repair done by XOLO authorized service centers for out of warranty Handsets and Tablets
Sr No. | Warranty Period
(from the date of purchase) |
Item |
---|---|---|
1 | 12 Months | For Handsets/ Tablets |
2 | 6 Months | For Accessories provided along with the handset
(within Box) (Charger, Hands free, Battery, Data Cable and OTG cable) |
Please Note:
The Company guarantees to provide services during the warranty period and guarantees to repair or replace free of charge any part or parts of the product, as the case may be, where the defect is due to the fault in product, parts/material or workmanship. Warranty involves repairing of defective product/parts and does not entitle purchaser for the replacement of complete product.
This warranty is not applicable in any of the following cases: